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QUESTIONS? WE HAVE ANSWERS

Spay & Neuter Policy

All campers must be spayed or neutered if 12 months of age or older unless waived by management.

Vaccination Policy

Prior to boarding, day care, or grooming, all campers must have current vaccination records on file:

DOGS: Bordetella/Distemper/Rabies CATS: FVRCP/Rabies

Additionally, campers must be on a flea-preventative and be free of any parasites prior to boarding, day care, or grooming.

Vaccinations records may be faxed to us at: 1-866-574-2040 or emailed to DogCampDriftwood@gmail.com. Please ensure records are on file with us prior to check-in.

DOGS

Rabies: every 3 years

DHLPP: every 12 months

Kennel Cough / Bordetella: oral or intra-nasal every 6 months, injection every 12 months

 

CATS

Rabies: every 12 months

FVCRPP: every 12 months

Leukemia: outdoor cats only, every 12 months

 

Office Hours / Check-In and Check Out Times

Monday - Friday      7:30AM - 11:00AM

                                   2:00PM - 6:30PM

Saturday                   9:00AM - 12:00PM

Sunday                      4:00PM-6:00PM For Pickup Only

 

Cancellation Policy

REGULAR (SEPTEMBER – APRIL)

  • BOARDING, DAY CARE AND GROOMING CANCELLATIONS – 24-HOUR NOTICE Cancellations or no-shows without this notice are automatically charged a cancellation fee equal to 50% of the total reservation or service fee amount.

PEAK SEASONS (SEE LIST BELOW)

  • BOARDING – REQUIRES RESERVATION AND $100 DEPOSIT; SEVEN-(7)-DAY CANCELLATION NOTICE REQUIRED Late cancellations (anything less than 7 days prior to the check-in date) or no-shows, result in deposit forfeiture. No exceptions.

  • Peak seasons include: One week before Christmas, the week of Christmas, One week after Christmas, New Years eve and day, Thanksgiving Week, Labor Day and preceding weekend, Memorial Day and preceding weekend, Spring break, Easter Week, July 2nd - 5th. 

SUMMER (MAY - AUGUST)

  • Boarding cancellations require 48 hour notice

  • Daycare and grooming cancellations require 24 hours notice

  • Cancellations or no shows without this notice are automatically charged a cancellation fee equal to 50% of the total reservation or service fee amount. 

Aggressive and / or Destructive Dogs

While we do accept dogs who cannot play with other dogs, all must be people friendly. We will not be able to board dogs who we find to be aggressive. Destructive dogs will also not be able to board.

Gear From Home

Pet parents are encouraged to bring their pet’s favorite bed, blanket, and chew toys. For added comfort, we recommend that you bring an unwanted T-shirt with your scent on it. As always, please label all belongings with a permanent marker.

Food

To prevent upset tummies caused by food changes, we ask that you bring your labeled food from home. We will be happy to serve it just like you do and any toppers or special detail. Pre- portioned servings in individual, labeled bags are helpful but not mandatory. You may bring food bowls from home. However, we have plenty!

Medications

We are happy to administer medications according to your detailed, written instructions.​

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