Terms and Conditions
Our Cancellation Policy
All pets must have these current vaccinations on file for all reservations.
Rabies . . .every 3 years
DHLPP . . every 12 months
Kennel Cough / Bordetella . . .intra-nasal every 6 months, injection every 12 months
Rabies . . .every 12 months
FVCRPP . . .every 12 months
Leukemia . . .outdoor cats only, every 12 months
Office Hours / Check-In and Check Out Times
Monday - Friday 8am - 5:30pm
Saturdays 9am - noon
Sundays 4pm-6pm for pick up only
*Please be mindful of our hours. If you would like to spend some time checking in and setting up your pet, please give yourself ample time to do so before we close up for the day! We charge by the nights spent, so you have all day to drop off and pick up.
Click here to see Holiday Hours
Aggressive and / or Destructive Dogs
While we do accept dogs who cannot play with other dogs, all must be people friendly. We will not be able to board dogs who we find to be aggressive. Destructive dogs will also not be able to board.
Gear From Home
You are more than welcome to bring your food from home or use ours, the Flint River Ranch. It's helpful if you pre-portion your food into zip locks but it's not a requirement.
We take medication administration very seriously. Help us by sorting, pre-portioning & making notes for us, as it applies.Please . . .LABEL, LABEL, LABEL
We do a ton of laundry...iabelling helps us get your goods back to your pet.... this includes leashes as well.